Privacy Policy

This privacy statement discloses the privacy practices for Family Heritage Life Insurance Company of America (“FHL”). Your privacy is important to us. This policy is limited to this web site; FHL does not have control over the privacy policies of other web sites, including those which you may access via links on the FHL web site. PLEASE NOTE THAT BY CONTINUING TO USE THIS SITE, YOU AGREE TO THE TERMS OF THIS STATEMENT.

Information Collection and Use

FHL does not sell, share or rent information collected on this site to others in ways different from what is disclosed on this statement.

Personal Information

Personal information includes any information that can be used to identify or contact you, including your name, address, email address, etc. FHL does not collect personal information unless it is voluntarily provided. If you inquire about agent opportunities and provide your personal information for this purpose, FHL or an agent of FHL may receive this information and may contact you.

Non-Personal Information

FHL does collect non-personal information in order to improve our web site. Non-personal information is aggregated so that any personally identifiable information is removed. We collect information such as the domain name you are accessing the site from, IP addresses, the type of web browser used, the date and time you accessed the site and which pages on the site you requested. This information allows us to better tailor our site to the needs of our customers. Our web servers have a logging feature to collect this information; the servers are located in Cleveland, Ohio.

Use of Cookies

Cookies are small files that FHL can send to your browser. These cookies are used by FHL only during a particular web site session. FHL does not use cookies to collect personal information from users. We do use cookies to identify you to the web server during page requests. You can configure your browser to accept or reject cookies, giving you the chance to decide whether or not to accept the cookie.

Disclosure of Your Information

Any disclosure of information follows our Privacy Policy. Please note that we will disclose information as required by law.

Security of Your Information

FHL treats the security of your information seriously. FHL uses all reasonable efforts to keep information from our users secure against unauthorized access and use. We maintain physical, electronic and procedural safeguards to guard your information.

Remember that emails messages can be viewed by other Internet users while in transit. We strongly recommend that email messages do not contain personal or confidential information, particularly highly identifiable information such as your social security number and driver’s license information. Persons interested in career opportunities who do not wish to use email to communicate with us are welcome to call us and establish communication by other means.

Privacy of Information for Policyholders

FHL supports protection of your personal, financial and health-related information which we receive. We publish our privacy policy every year to all active policyholders. You may review this policy here.

Feedback

If at any time you have questions or wish to report a violation of this privacy policy, please contact us at:

Family Heritage Life Insurance Company of America

ATTN: Compliance Department

6001 East Royalton Road, Suite 200

Cleveland, Ohio 44147