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Family Heritage Life

For more information about Family Heritage you can contact us by writing to the address below, or by calling or e-mailing a specific department:

Mailing Address

Family Heritage Life Insurance Company of America

6001 East Royalton Road, Suite 200

Cleveland, Ohio 44147

Customer Service

Phone: (440) 922-5222

Fax: (440) 922-5223

To speak with a customer service representative, please call between 8 a.m.- 5 p.m. EST Monday through Friday. Spanish-speaking representatives are available during normal business hours.


***Please note that due to confidentiality, claims cannot be accepted through our website or by e-mail. Claims must be mailed or faxed directly to our Claims Department.

Phone: (440) 922-5151

Fax: (440) 922-5152

For our Agents

Main Agent Line: (440) 922-5252

Agency Accounting

Fax: (440) 922-5120

Agent Licensing

Fax: (440) 922-5122